Shipping Policy
Last Updated: October 24, 2026
Plain English TL;DR
Standard cards ship in 2-3 days. Fully custom designs take 4-6 days after you approve the artwork.
1. Order Processing & Timelines
Because CyberTap cards are physically printed to match your digital identity, our processing times vary based on the level of customization you select during checkout.
Orders placed using our pre-engineered CyberTap templates with a standard logo upload are processed, printed, and dispatched within 2 to 3 business days.
Orders requiring our fully custom 1-of-1 design service involve a dedicated engineering and approval process. These are dispatched within 4 to 6 business days following final design approval.
Note: Business days are Monday through Friday, excluding Indian national and public holidays. Orders placed after 5:00 PM IST are processed the next business day.
2. Shipping Rates & Delivery
We utilize premium logistics partners (such as BlueDart, Delhivery, or equivalent top-tier couriers) to ensure the safe transit of your hardware.
We offer Free Standard Shipping on all initial CyberTap card orders delivered within India. Once dispatched from our Vadodara facility, transit times are 3 to 7 business days depending on your pin code.
International shipping will be subject to localized carrier rates and customs duties, calculated at checkout.
3. Order Tracking
Absolute transparency is built into our fulfillment process.
As soon as your CyberTap card is packaged and handed over to our logistics partner, you will receive an automated Shipping Confirmation Email and SMS.
This communication will contain your unique tracking number and a direct live-tracking link so you can monitor your package’s journey in real-time. Please allow 12 to 24 hours for the tracking link to activate after receiving the email.
4. Address Verification & RTO
Accuracy is your responsibility: Please ensure your shipping address, pin code, and contact number are 100% accurate at checkout. Cyber Drift Solutions is not responsible for delayed or lost packages resulting from incorrect data.
If a package is returned to our facility due to an incorrect address, an unlocatable recipient, or multiple failed delivery attempts by the courier, we will contact you to arrange a second delivery attempt. The customer will be responsible for covering the re-shipping costs for the second attempt.
5. Lost or Damaged Packages
We package every CyberTap card securely, but we acknowledge that rare transit anomalies can occur.
If your tracking indicates the package is lost, or if it has not been delivered within 10 business days of dispatch, contact us immediately. If confirmed lost by the courier, we will dispatch a replacement card at zero cost to you.
If your package arrives with severe external damage, take clear photographs of the unboxing process. If the physical NFC card inside is damaged or bent, contact us within 48 hours of delivery with photographic evidence.